Celebrating National Quality Day at Iranian Psychiatric Hospital

November 9 (18 Aban), recognized as National Quality Day in Iran, provides an opportunity to emphasize the importance of continuously improving service quality and organizational processes.

On this occasion, Dr. Hazrati-Zadeh, Director of Iranian Psychiatric Hospital, accompanied by a group of hospital managers and officials, visited the Quality Improvement Unit to extend their congratulations and express their appreciation to Ms. Elham Babaei, the dedicated head of the unit.

During this friendly meeting, Dr. Hazrati-Zadeh acknowledged the efforts of the Quality Improvement Unit in enhancing hospital processes and implementing accreditation standards. He emphasized the importance of embedding a culture of quality at every organizational level, stating:

“National Quality Day is an opportunity to highlight the importance of continuous attention to quality within the healthcare system. Establishing clear standards and criteria for carrying out activities, continuously monitoring processes, analyzing and identifying errors and investigating their root causes, gathering feedback from patients, visitors, and staff, and regularly reviewing work processes are among the essential measures for implementing a quality management system and continuously improving healthcare services.”

At the end of the meeting, a flower arrangement was presented to Ms. Elham Babaei in recognition of her valuable efforts and dedication to improving the quality of hospital services.